Returns, Refunds and Exchanges Policy
How To Return An Item
*Email Us with all issues/concerns and let us know when you are returning an item.
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please email us in the contact section to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Aktive Clothing Company
PO Box 2524
North Bend, WA 98045
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Exchanges
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.